April 7, 2023
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operational model
Our operational model comprises of the following aspects:
- Scope of work within the company and at individual sites
- Site due diligence before finalizing a service level agreement
- Adherence to contract terms and conditions with clients
- Confidentiality
- Strike action
- Staff supervision
- Performance evaluation and monitoring services
- Reporting of incidents and weekly reports
- Preparation of monthly management reports
- Contingency / emergency control procedure
Our service level agreement requires clients to appoint a building site manager and floor supervisor to assist with necessary site visits. We also encourage clients to have these individuals familiar themselves with our tasks as per service level agreement.
Our Values
- Customer Focus
We are dedicated to providing the highest level of customer service and ensuring our clients’ needs are met.
- Integrity
We adhere to the highest ethical standards and always act with honesty and transparency.
- Innovation
We embrace new technologies and methods to provide cutting-edge security solutions to our clients.
- Expertise
We are knowledgeable and highly trained professionals who continuously strive to improve our skills.
- Teamwork
We work together as a team to achieve our common goals and provide the best possible service to our clients.
- Confidentiality
We respect our clients’ privacy and handle all confidential information with the utmost care.
WE WON’T STOP FIGHTING CRIME
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April 7, 2023
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